Privacy Statement and General Terms and Conditions

1. CONTACT THE CIRCLE OF WELLBEING

The website of The Circle of Wellbeing is managed by Authentic BVBA, with registered office at Korenbloemdreef 13, 8300 Knokke (Belgium). If you have any questions or comments, please contact us on the above mentioned postal address or by mail to [email protected].

2. GENERAL TERMS & CONDITIONS THE CIRCLE OF WELLBEING

The use of the The Circle of Wellbeing website and the information provided therein is only permitted subject to compliance with these general terms and conditions and the privacy & cookie policy. If you do not fully accept the general terms and conditions and/or privacy policy and/or cookie policy of the The Circle of Wellbeing website, you should stop using the The Circle of Wellbeing website.

By using The Circle of Wellbeing’s website you automatically, irrevocably and unconditionally accept the application of the general terms and conditions of The Circle of Wellbeing’s website as well as its privacy & cookie policy. This subject to the application of special conditions for certain parts or applications of the website of The Circle of Wellbeing. These special conditions must be respected in addition to the current general terms and conditions and the privacy & cookie policy of The Circle of Wellbeing website.

2.1. INTELLECTUAL PROPERTY RIGHTS

The use of The Circle of Wellbeing website is only permitted to the extent that it is limited to display on a single device and to reproductions for private use. This limited license is non-exclusive, non-transferable and only covers personal use, excluding any commercial use. Any use that exceeds and/or is inconsistent with this limited license is prohibited without prior written approval from The Circle of Wellbeing.
The Circle of Wellbeing’s website contains material that is protected by intellectual property rights, which belong to The Circle of Wellbeing and/or its licensors.

If you submit submissions to The Circle of Wellbeing and these include elements that are protected by intellectual rights, you ensure that you are the holder of these intellectual rights yourself or that you have obtained all necessary permissions. The Circle of Wellbeing declines any responsibility for your submission and you confirm by your participation in the promotion or competition that you will indemnify The Circle of Wellbeing against any claim by a third party related to your submission.

As a result of submission, you give your unconditional and irrevocable consent to the exploitation and use, in any form whatsoever, in whole or in part, worldwide and for the entire term of protection of these intellectual property rights. You acknowledge that you do not receive any consideration for this. The Circle of Wellbeing is permitted to grant licenses on the acquired rights and/or to transfer them to third parties, without prior notice or consideration.

It is impossible for The Circle of Wellbeing to check all submissions for legality and compliance with intellectual property rights prior to publication. Please notify The Circle of Wellbeing if you notice any infringement. The Circle of Wellbeing will then do what is necessary within her possibilities to remedy the alleged infringement as soon as possible.
In principle it is allowed to link to, share and/or refer to The Circle of Wellbeing’s website, as long as these links lead directly to the exact web page of The Circle of Wellbeing’s website that is cited in the reference. Such references are only possible for personal, non-commercial use, except with the prior written consent of The Circle of Wellbeing.

2.2. PROCESSING OF PERSONAL DATA

The personal data of the website visitor is intended for customer management purposes (including after-sales service, guarantees and security) of The Circle of Wellbeing website. Processing is done in accordance with the privacy policy of The Circle of Wellbeing website.

The website visitor who proves his identity as a natural person has the right to access his personal data and to correct them by means of a dated and signed request to The Circle of Wellbeing. He can oppose the intended processing of his personal data, insofar as they were obtained for the purpose of direct marketing. The aforementioned requests must be reported to The Circle of Wellbeing via the contact details.

3. PRIVACY POLICY

Your privacy is very important to us and we ensure that we treat all information you provide to us with care. In this privacy policy we explain how we do this. If you have any questions about this, we will be happy to answer them. You can reach us via [email protected]
The privacy policy applies to the website [email protected] and all products and services offered by The Circle of Wellbeing. By using the The Circle of Wellbeing website, you automatically, irrevocably and unconditionally accept the application of this privacy policy as well as its general terms and conditions.

The Circle of Wellbeing’s website respects your privacy and wants to inform you about its policy on the processing of the personal data it obtains via its website on the basis of these legal regulations. Although most of the information on The Circle of Wellbeing’s website is accessible without the user having to provide personal data, The Circle of Wellbeing’s website requires this information to be passed on in a number of cases. The mere transmission of this information constitutes permission for The Circle of Wellbeing to store and process this data, all this in accordance with this privacy policy and the applicable legal rules. In addition, in a number of cases it is possible to log in using an account on a social networking site. In this way, a number of personal data are communicated to the website of The Circle of Wellbeing. Logging in using the aforementioned account serves as permission for this communication. Finally, The Circle of Wellbeing can supplement her data with other information that she has and/or that The Circle of Wellbeing obtains from third parties.

We process the personal data that you have made available to us by entering it on our website or the data that we have automatically collected during your visit to our website. Below you will find an overview of the personal data that we process, depending on your use of the website:

  • First name and surname
  • Date of birth
  • Address
  • Telephone number
  • E-mail address
  • IP address
  • Information about your activities on our website
  • Browser information
  • 9. Other personal data that you provide to us in an active way, for example by creating an account, by e-mail, by letter and / or by telephone

The Circle of Wellbeing’s website does not process any sensitive data or other data that require the explicit, written consent of the website user. The website user guarantees that the data entered belong to him or her, or that he or she has permission to communicate this data. The use of false data or of data of third parties who did not give their consent can lead to the denial of access to the website of The Circle of Wellbeing, certain parts of it and/or other products and/or services, temporarily or permanently. Our website and/or services are not intended to collect information about visitors under the age of 16. Unless they have the permission of their parents or guardian. However, we cannot check whether a visitor is older than 16 years. We encourage parents to always keep an eye on their children when their children are online so that no sensitive data can be collected without a parent’s consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at [email protected] and we will delete this information immediately.

The Circle of Wellbeing website guarantees that it uses the data received only for the purposes specified in this privacy statement and for any additional purposes that may be specified for each specific service.

In general, The Circle of Wellbeing’s website only uses and processes personal data to:

  • process your registration and/or payment after placing an order
  • contact you by e-mail or telephone if this is necessary to carry out the service you have chosen
  • deliver you the goods and services you have purchased
  • inform you about (changes to) our services and products that you have previously purchased. You can unsubscribe at any time using the link in the e-mail or by sending an e-mail to [email protected]
  • be able to send you newsletters for which you have subscribed
  • create an account after you have registered yourself
  • inform you of the offer of The Circle of Wellbeing’s commercial partners, provided that you have given your explicit permission for this

The use of personal data for direct marketing purposes, both for The Circle of Wellbeing herself and for her commercial partners, is subject to your consent. You can give or refuse this consent in complete freedom.

The Circle of Wellbeing offers a number of services in collaboration with other companies, with or without designation of both companies. When you use these services and/or register for them via the website of The Circle of Wellbeing, The Circle of Wellbeing can pass on the data collected to this company. The latter will inform you of all the purposes it pursues when using this data. We share your personal data with business partners and third parties if this is necessary to perform the agreement we have with you or to comply with a legal obligation. We also share your personal data in a few other cases, but always with your explicit permission.

We have an agreement with companies that process your personal data on our behalf, which guarantees that they will process the data at the same level of security as we do, so that the confidentiality of your data remains guaranteed.

It is possible to inform the website of The Circle of Wellbeing that you no longer wish to receive information about its range of products and services. This notification can be made by means of the link that is added to the electronic communication of The Circle of Wellbeing as well as via the following e-mail address: [email protected]

Every website visitor who proves his identity as a natural person has the right to access his personal data and to correct it by means of a dated and signed request to The Circle of Wellbeing. He/she may request clarification as to whether or not there are processing operations of data concerning him/her as well as information about the purposes of these processing operations, the (categories of) data to which these processing operations relate, the (categories of) recipients to whom the data are disclosed, the origin of those data and the logic of any automated decision-making. He can oppose the intended processing of his personal data, insofar as they were obtained for the purpose of direct marketing.

If the website of The Circle of Wellbeing would make use of incomplete and/or irrelevant data, data that are unlawfully registered, communicated or processed and/or data that have been stored longer than permitted, you can request the deletion and/or the prohibition of their use. It is sufficient to send an e-mail message to The Circle of Wellbeing, at the e-mail address [email protected]

The Circle of Wellbeing website does not make decisions based on automated processing (algorithms) that may have adverse consequences for you.

Personal data will not be kept longer than necessary. This period depends on the purpose for which we received that personal data or on the legally required retention period that may apply. If you have any questions about this, you can contact us via [email protected]

You have the right to view, change or delete your personal data. You also have the right to withdraw your previously given consent to the processing of your personal data or to object to the processing of your personal data by The Circle of Wellbeing and you have the right to data transfer. This means that you can ask us to send you a computer file containing all the personal data we have stored about you.

You can send a request to view, change, delete, data transfer of your personal data, withdrawal of your consent or objection to the processing of your personal data to [email protected]

Protecting your personal data is very important to us. We therefore take the appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification of your personal data. If you feel that your data is not well protected or if you have indications of abuse, please contact us via [email protected]

We take the following measures to protect your personal data:

  • Servers and devices of our employees are equipped with the latest security software, such as a virus scanner and firewall.
  • We only send data over the internet via secure connections (TLS /SSL), which you can recognize from the address bar with ‘https’ and the padlock.
  • Access to your personal information is protected with 2-factor authentication.
  • Access to your personal information via mobile devices is restricted and is actively monitored.
  • All employees of The Circle of Wellbeing who have access to your personal data are trained to treat your data with care.
  • DKIM and SPF are internet standards that we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.

It is not inconceivable that our privacy and cookie policy will be expanded or changed in the near future. We therefore recommend that you check this page regularly to see if any changes have been made. If these changes are very drastic, we ensure that they are communicated in a clear and prominent way. Last change was made in September 2022.

In the event of a dispute, the data subject can apply to the Belgian Privacy Commission or the court of first instance. You can also consult the public register of the Belgian Privacy Commission.

4. COOKIE POLICY

During your visit to the The Circle of Wellbeing website, cookies may be used. Cookies are small files that a website sends to your computer, tablet or smartphone when you visit the website and that are stored on your computer, tablet or smartphone. These files make it possible for you to be recognized as a user on a later visit to the website of The Circle of Wellbeing. The Circle of Wellbeing uses these cookies to make your browsing experience easier and more pleasant and to better adapt the content to your needs and preferences, by taking into account your previous visits. A cookie is therefore completely passive and does not contain any software programs, viruses or ‘spyware’.
On your first visit to our website, we have already informed you about these cookies and by using our website, you give us permission to place them.

The Circle of Wellbeing’s website uses various cookies, both files that automatically disappear after the browser is closed and files that are also used on a later visit. The Circle of Wellbeing’s website itself sends a number of cookies (‘first party cookies’), which The Circle of Wellbeing’s website manages itself, also in terms of processing the collected data. For example, The Circle of Wellbeing’s website can improve your user experience of its website by saving the chosen language settings or by avoiding that you repeatedly see the same advertisements.
Partners of The Circle of Wellbeing’s website also place cookies (‘third party cookies’), which were developed by or for them and where only these partners have access to the cookies and the information collected. The website of The Circle of Wellbeing therefore has no control over and/or knowledge of the content and operation of these cookies. Advertisers/Partners can add cookies to their advertisements on The Circle of Wellbeing website to gain insight into your areas of interest, to show you only interesting advertisements.

In addition, The Circle of Wellbeing’s website calls on third parties, such as Google Analytics, to analyze the use of the website. These services also place cookies on your computer to analyze how visitors use the website. This analysis is necessary for The Circle of Wellbeing’s website to adapt its website to the preferences of visitors, again to increase its ease of use. Other third parties that may place cookies on your computer via our website are the social networking services such as Facebook, Twitter and Google+. This is done via the buttons of these services that you see on the website to promote (‘like’) or share (‘tweet’) the content. These include Facebook’s famous ‘Like button’ and ‘Like box’ (Friend 1, friend 2 and x people like this), where Facebook can recognize the visitors by means of cookies.

If you want to continue visiting The Circle of Wellbeing’s website without changing the cookie settings and click on the ‘continue’ link, the installation of cookies is accepted. It is possible to refuse the installation of cookies, via the browser settings of your computer. However, some parts of our website may not work or will not work optimally and/or accessing them is not possible, which is of course not the intention. You can also delete the already installed cookies from your computer or mobile device at any time. After disabling and/or deleting cookies, you will continue to see advertisements, but they will not be tailored to your previous use of The Circle of Wellbeing’s website.